Technical Support
Tech Alert: Firefox 4 on Mac and Java issue.
Firefox 4 was general released last week on all platforms including Mac OS, but several FF4 issues have been reported since. Some of them are fatal for Java applets (and consequently for 3DXplorer users...
Read MoreTech Tip: The Golden Rule For Optimizing Image Resolutions in 3DXplorer Studio
Many users of 3DXplorer Studio need to be reminded of the recommended resolutions of JPEG files which are used as a picture or a painting or even a texture in 3DXplorer. In general, like...
Read MoreTest Your Configuration Before Using 3DXplorer
You can now test your configuration here, before entering a 3DXplorer space! Although 3DXplorer is download-free and browser-based, it’s still a relatively sophisticated application: a real-time 3D engine including a multi-user environment with chat,...
Read MoreA new maintenance version released today
A new release, numbered T5.4.00 is up today. As any release starting with “T” this is a test release and unless you select it for your space , it’s not going to be automatically...
Read MoreNew Features For 3DXplorer Account Owners
Today we have released some new features for 3DXplorer account users Managing Guest Avatars per space: You can now check the list of avatar models that you authorize to be used by your guests....
Read MoreUpdated Trouble Shooting page, Bandwidth and System Requirements.
With all the new features now available in 3DXplorer and the multiple types of applications, we needed to update our bandwidth requirements which vary from 1 mbps to 5 mbps depending on what you...
Read MoreBuilt-in Web-native Browser-based VOIP in 3DXplorer: You asked for it, you got it!
As a customer-driven company, Altadyn has constantly been listening to users demands and Voice over Internet Protocol commonly called VOIP, was on top of the list since a while. To satisfy our customers, we...
Read More3DXplorer Quick User Guide Now Available
Our Quick User Guide is now available for download. This PDF document is designed to help attendees and presenters get quickly up to speed navigating through virtual meetings and conferences authored with 3DXplorer v5....
Read More3DXplorer V5 Takes 3D Live Collaboration To The Cloud
As pre-announced a few weeks ago, 3DXplorer V5 is now released. Among the new features of this scalable, efficient, reliable, flexible and secure cloud-based network architecture are additional choices and categories of avatars, capacity...
Read MoreNew release 3DXplorer V5 being available in test mode now.
We have been working hard during the past months on new products, new website, new features for existing products, new user interface, new packaging, new pricing, and even more. Now we have a series...
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