The Mechanical Ritual
The coffee has been cold since 9:04 AM, a bitter reminder of the three minutes I spent waiting for the elevator and the subsequent four minutes I spent pretending to read the ‘inspirational’ signage in the lobby. I am standing in a circle. It is not a ritual circle in the occult sense, though the atmospheric tension suggests we might be about to sacrifice a goat or, at the very least, our dignity. We are standing because someone, somewhere, decided that if people’s legs grow weary, they will speak faster. This is the daily stand-up. It is 9:14 AM, and Jerry is explaining, for the fourth time this week, why the database migration is ‘almost’ done. He looks at his shoes. I look at the Jira board projected onto the wall, a digital graveyard of blue and yellow rectangles that signify ‘progress’ in the same way that a treadmill signifies travel.
My name is Oliver N.S., and I spend most of my professional life as a conflict resolution mediator. Usually, I am in rooms where two people are arguing over a property line or a messy divorce, but lately, I find myself being pulled into corporate hallways to mediate between ‘The Process’ and ‘The People.’ The irony is that the process is supposed to serve the people. That was the original dream of the guys in the snow at that



















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